Shipping Policy
This document sets out the shipping policy for customers of Woodgrain Golf. If you have any questions, please contact our customer service team at contact@woodgrain.golf.
Order Processing Time
Orders are processed and shipped within 7–9 business days, unless otherwise specified in the product description.
Shipping Options & Delivery Costs
Orders of $200 or more ship free within the United States. Domestic orders under $200 ship for a flat $12.
Woodgrain Golf partners with various shipping carriers for destinations outside the United States. Those shipping costs are calculated at checkout based on your location and the method you choose.
Delivery Address
We will make every effort to accommodate changes to delivery addresses after an order has been placed; however, we cannot guarantee that modifications will be possible. Our customer service team typically responds within 48–72 business hours (excluding weekends).
Tracking Your Order
Upon dispatch, you will receive a confirmation email containing tracking information. You can track your shipment directly on the carrier’s website using the provided details.
Returns, Refunds & Exchanges
Your satisfaction is our priority. For comprehensive details regarding returns, refunds, and exchanges, please refer to our Return & Refund Policy.